Please read these terms carefully before using Caussinos services
By accessing and using the Caussinos website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
These terms constitute a legally binding agreement between you and Caussinos (ABN: 51836541373), licensed under the Victorian Gambling and Casino Control Commission (License No: 698437210).
You must be at least 18 years of age to register and use our services. We reserve the right to request proof of age at any time.
Our services are available to residents of Australia only. You must be physically located in Australia when using our services.
You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials.
Each person may only maintain one account. Multiple accounts by the same person are prohibited and may result in account closure.
You may use our services for personal entertainment purposes only. Commercial use is prohibited.
While we strive for continuous service availability, we do not guarantee uninterrupted access. We reserve the right to suspend services for maintenance or technical issues.
All deposits must be made using legitimate payment methods in your own name. We reserve the right to verify the source of funds.
Withdrawals will be processed to the same payment method used for deposits where possible. Identity verification may be required before processing withdrawals.
We do not charge fees for deposits or withdrawals, though your payment provider may impose charges.
All transactions are processed in Australian Dollars (AUD).
We are committed to promoting responsible gambling and providing a safe gaming environment.
If you need help with gambling-related issues, please contact:
Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your personal information.
We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
All content on our website, including text, graphics, logos, and software, is owned by Caussinos or our licensors and is protected by intellectual property laws.
You may not reproduce, distribute, or create derivative works from our content without written permission.
To the maximum extent permitted by law, Caussinos shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
Our total liability to you shall not exceed the amount you have deposited with us in the 12 months preceding the claim.
If you have a complaint, please contact our customer support team first. We aim to resolve all complaints within 15 business days.
If we cannot resolve your complaint internally, you may refer the matter to the Victorian Gambling and Casino Control Commission or seek independent legal advice.
These terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the Victorian courts.
We may update these terms from time to time. We will notify you of significant changes via email or website notice. Continued use of our services after changes constitutes acceptance of the new terms.
If you have questions about these terms, please contact us: